Car Dog Hammock “Travel Buddy Mk. II” Owleys

68 reviews
(%)
FREE 3-Day Delivery
If you order within 2 hours 0 mins
Arrives by Monday, Oct 14
View Cart
Product Details
Versatile collapsible design
This car dog hammock fits most vehicles with detachable headrests. It also features a unique split design – just undo the zipper in the middle to save space and use this dog hammock on one side of the seat. And when not in use, you can easily fold it up and carry conveniently by the handle. Perfect for travel lovers!
Discover clean & easy pet travel
No leaks, no slipping
Six-layer 600D Oxford cloth design is completely waterproof, even if you pour water on it, while the bottom layer is made from non-slip recycled PVC to prevent slides under your pet.
 
Extra storage space
To save space and keep essentials in one place, use two handy pockets of this seat cover to store your pet’s favorite toys or treats, leashes, brushes, travel bowls, and other accessories you may need.
Sturdy & stable
Metal buckles and zippers, nylon straps, seat anchors, and a non-slip bottom layer keep this dog seat cover firmly in place when on the road. Plus, installation is simple and takes just a couple of minutes.
Check out the video below
FAQs
What car models is this car dog hammock suitable for?

This dog car hammock fits most car models that have detachable headrests on their seats. Please check the dimensions carefully before purchasing.

Is this dog hammock machine washable?

No, we recommend this pet cover for washing machines. Please use a damp cloth, vacuum cleaner, or your hands to gently hand-wash it.

Is this car dog hammock foldable?

Yes, you can easily fold it when not in use. All its parts are conveniently foldable.

Are the headrests straps adjustable

Yes, they are conveniently adjustable to fit your car seats.

Are there any space to attach the seat belt?

Yes, this dog hammock has Velcro openings in the fold so you could attach the safety belt.

Reviews
(68)
Verified Buyer
Henderson Jacobi
31 Jul 2024 10:01

This is my experience with dog hammocks. I’ve been through probably close to 7-10 different ones, most failing and breaking within a short period, and the companies would disappear so I couldn’t even file a warranty claim. That was my mistake for buying the $30 ones on Amazon.

The cheap ones on Amazon look nice - but they’re photo shopped. They are not thick, the door panels don’t cover the entire door and have no extra protection besides the real thin liner, and has to hang from the handle. The zippers are the cheapest ones possibly made, clips are plastic and sewn directly onto the hammock - one clip breaks anywhere, nothing can be done. I’ve had zippers break, clips break, rip, and just overall ended up spending more money trying to find a good one on Amazon over spending money on quality.

I came across Owleys. I finally caved and got the original, and fell in love. Once in hand, I understood why it was the price it was. I was so mad at myself for not just getting it after the first cheap one broke, but they’re good with the photoshopped pictures and making them look so much better than they really are. I have been extremely happy with the original, and then I saw the new model come out and knew I had to have it, as I have a service dog who, if I’m not working, is always with me. I also couldn’t think what they could possibly improve on? So let’s find out.

The first impression I had when opening it, is the material felt a bit more durable, and the stitching was done different, my guess to increase the strength or durability of the hammock. I also noticed that there was no more seat anchors, which at first I was worried about - but after using it for about a month, I haven’t noticed a difference between seat anchor or no seat anchor. I thought the seat anchors were so important before that, I’d get in the trunk and put a bungee cord on each one and strap it to something, which by the way, was a real pain lol. Come to find out it’s not even necessary.

Just like the other version, the side panels have extra hard padding and are taller, so it actually protects your whole door and the hard padding actually works.

The zippers are extra heavy duty, and slide surprisingly easily. I say that because all of the zippers have (I think it’s leather, or a soft leather type material) that cover ALL the zippers. You would think the zippers would get caught in it, but they don’t. All the zippers at the ends have Velcro straps, which helps a lot with support, instead of relying on the zippers for support.

I like the idea they have on the new straps they’re using that go around the headrest. Instead of being stretchy or just one length, all of them are now adjustable in length so you can make it smaller for smaller cars, which will help keep the hammock raised and even, or lower it if you have a big car. Awesome idea. Really like it because on the old one just barely on the top corners of the seat, my girl could get by and would get a little slobber on it. I was able to raise it that extra inch or two, problem solved. They also added a third pair of buckles for cars that have 3 headrests in the back for more support.

They also made this one super portable. Pop it out of the car real quick, and you can fold it up and it has a strap to close it and a handle to carry it. It’s surprisingly light and folds up REALLY small for how big it actually is. For people who are not like me and dedicate his entire back seat for his dog, and take the hammock out frequently, will love this.

Overall, I can’t complain about anything. There isn’t a better car hammock for pets on the market. Don’t do what I did and buy the cheap Amazon ones. They offer no where near the level of protection that this one does. My dog spends a whole day at a time, very often, in the back on the hammock, and my back seats still look like the day I bought them & my door isn’t all scratched up by the arm rest or handle bar from her trying to put her head out the window. If you don’t believe me, buy one of the $30 Amazon ones and buy one of Owleys. If you care about your car, see which one gets returned ;)

Verified Buyer
Ayla Stanton
27 Jul 2024 10:09

The no-slip bottom is perfect, my lively labrador can't slide it around anymore.

Verified Buyer
Cornelius Wiegand
26 Jul 2024 14:42

I was pleasantly surprised by the quality of this car dog hammock. The six-layer 600D Oxford cloth design is completely waterproof, which means I don't have to worry about my dog wet paws or any accidental spills ruining my car seats. Plus, it has a non-s bottom made from recycled PVC that keeps it in place even when we're on bumpy roads.

Verified Buyer
Jacques Batz
24 Jul 2024 00:17

What sets this car dog hammock apart for me are its sturdy metal buckles and zippers. They make the whole thing feel very secure and stable when installed in the backseat of my car. Even better, installation only takes a couple of minutes!

Verified Buyer
Abbie Denesik
23 Jul 2024 06:25

Waterproof feature is top-notch, no more worrying about spills or wet paws.

Verified Buyer
Era Jenkins
21 Jul 2024 17:49

The extra storage space provided by this product is simply amazing! It has two handy pockets where I can store all of my pet’s favorite toys and treats, as well other essentials like leashes and travel bowls. This feature really helps me keep everything organized and within reach during our trips.

Verified Buyer
Kendall Lubowitz
20 Jul 2024 16:24

I'm impressed how stable this hammock stays even during long trips.

Verified Buyer
Edyth Stokes
19 Jul 2024 07:19

As a dog owner who loves to take my furry friend on adventures, this waterproof dog car hammock has been a game-changer for me. I use it for 2 months already. The hammock is incredibly durable and easy to install, thanks to the three headrest straps in the back. Its thick design not only provides extra comfort for my dog but also protects my car seats from scratches, mud, and hairs. I also love that it is super easy to clean with a wet sponge. If you're looking for a good y car hammock for your dog, I highly recommend this Travel Buddy Mark 2.

Verified Buyer
Rhea Mills
18 Jul 2024 09:42

This product offers so much more than just comfort for your pet during travels - it also protects your vehicle! Its 100% leak-proof material ensures no mess seeps through onto your seats while the non-slip layer prevents any sliding around.

Verified Buyer
Garry Buckridge
14 Jul 2024 09:39

this thing never slips even on bumpy rides.

Verified Buyer
Micheal Lubowitz
13 Jul 2024 01:55

I love this cover. The best I’ve had. My black Lab doesn’t like to sit down and this keeps him from putting his head between the seats and disallows him from being thrown forward. It has openings for the west belts and works well to keep my puppies safe. Easy to take in and out, a quick shake and it’s clean and ready to easily be reinstalled.

Verified Buyer
Meta Schroeder
12 Jul 2024 12:22

I'm thrilled with how easy to install this hammock is! In just a few minutes, you've got yourself a comfortable spot for your furry friend that stays put thanks to seat anchors and nylon straps.

Verified Buyer
Sebastian Rodriguez
9 Jul 2024 15:12

The six-layer Oxford cloth design keeps everything dry – amazing!

Verified Buyer
Caterina Streich
8 Jul 2024 14:24

i love how thoughtful they were with creating extra storage space; there's enough room for toys brushes leashes anything i might need on road trips.

Verified Buyer
Norene Wisoky
7 Jul 2024 13:40

I'm impressed with both functionality and design of this hammock. The six-layer Oxford cloth is waterproof, ensuring my seats stay dry, while the non-slip bottom layer keeps it firmly in place. Plus, the extra storage space is a bonus!

Verified Buyer
Eldred Moen
5 Jul 2024 20:56

Waterproof and non-slip? Yes please!

Verified Buyer
Donny Volkman
5 Jul 2024 12:11

This dog hammock has become an essential for our family road trips! It's easy to install and stays put thanks to seat anchors and sturdy straps. I love how it protects my car seats from spills with its waterproof fabric.

Verified Buyer
Joany Ondricka
1 Jul 2024 14:57

My dog loves it, we love it! Keeps our car clean and tidy.

Verified Buyer
Tia Weber
30 Jun 2024 10:05

I can't imagine using any other product to safeguard my leather seats from my dog! It prevents her toys from falling onto the car floor. The non-slip underside ensures the cover stays in place, giving her better stability. It's also water-resistant and features a pocket where I store her essentials like a collapsible water bowl and leashes.

Verified Buyer
Bernice Bradtke
29 Jun 2024 09:02

I recently added this hammock to my list of essential travel gear for our family's frequent outings with our dog! A standout feature of this half seat car dog hammock is its middle-zipper design, which allows us to use it on one half of the backseat while still accommodating one more passenger. This versatility is incredibly useful for our family of four! Plus, the portable design, complete with handles, makes it a breeze to transfer between vehicles or to store when not in use. Overall, this owey’s dog car hammocks is a fantastic investment for dog owners who want to keep their cars clean and their pets comfortable during travels! Totally recommended!

Verified Buyer
Edmund Yost
28 Jun 2024 14:41

Our family loves taking road trips, and our dog is always part of the adventure. We've tried numerous hammocks and carriers over the years, but this Travel Buddy Car Hammock is by far the best one we've found for keeping our pup comfortable, secure, and our car clean. It creates a suspended space for our dog to relax in, reducing her anxiety and keeping her contained. We really like the design, from the stylish look to the functionality. The hammock's waterproof material is durable, protecting our car seats from dirt and hair. We've also found it very simple to clean, which is a bonus after those muddy hikes 😄 Thank you! We love the product and will recommend it!

Verified Buyer
Nikko Ratke
26 Jun 2024 05:44

i've got two words: extra storage!

Verified Buyer
Jarrett McClure
10 Aug 2023 09:04

We brought our 8 week old puppy home in this and she has loved it ever since! It allows for freedom in the backseat, while also protecting your seats and doors. It's also easy to clean. Our pup is still getting car sick every now and then, and we can wipe it away no problem!

Verified Buyer
Domingo Mayert
28 Jul 2023 09:01

I love this dog hammock, I got a new car and my dog absolutely loves to ride. With leather seats, I was afraid he would tear up the seats with his nails. This dog hammock fit perfectly in the back seat, allowing my dog enough room to enjoy the car rides while also protecting the leather. It is machine washable so when it gets dirty, you just throw it in the wash.

Verified Buyer
Verona Hettinger
25 Jul 2023 09:06

I give this a five star rating because I’ve had several different covers. I have German shepherds and I found this one to be the most durable. It holds up to their weight when moving around. It has solid construction and not mesh which will tear. It’s easy to clean and vacuum. I really don’t need the pockets but I guess those would be handy for some people. I also like how it has the high ends. It keeps the dog hair more contained.

Verified Buyer
Milo Schmidt
25 Jul 2023 08:41

This product exceeded my expectations! It fit perfectly in the back of my Ford Escape, buckled nicely around each headrest, and doesn’t slip and slide when my doggo is hanging out on it. Offers good protection for my car seats and looks sleek too. Highly recommend!

Verified Buyer
Daphney Waelchi
24 Jul 2023 09:14

So far I really like this seat cover. We have two 75 pound golden retrievers who love to swim so we need something to keep the backseat relatively clean. What I like most about this design is it protects the side door panels from scratches. This design also prevents the dogs from sneaking into the footwells like they used to on our previous seat cover with no side panels. So far, it's a win!

Verified Buyer
Chauncey Grimes
24 Jul 2023 08:40

This is perfect for anyone with dog(s)! It fit in my back seat perfectly, it took me like 2 minutes to set up by myself! It protects my backseat and I love that it has a pocket for leash, collar, treats, etc!

Verified Buyer
Gisselle Rohan
23 Jul 2023 08:42

Love this! My car was always full of dog hair, now it still has hair, inevitably, but A LOT less! Henry, my dog, loves it (he actually prefers it now, than just the seat); easy to clean, looks good in my car!

Verified Buyer
Dejah Schamberger
22 Jul 2023 09:05

I didn't even have to read the instructions on how to install this because it was just that easy. Very good materials used to build it and well constructed. Very glad that I bought it!

Verified Buyer
Destin Upton
22 Jul 2023 09:01

We purchased this item for our two bullies that shed, and drool alot. This cover fit perfectly on our back seats in our Toyota Rav 4. It was easy to set up. The cover is thick and durable as well which I feel will last. It also has a velcro slit so we can still use the seat belt for our pups. Definitely recommend!

Verified Buyer
Annamae Muller
22 Jul 2023 09:00

This is amazing at keeping my pup dog confrontable and the hair contained

Verified Buyer
Liza Simonis
21 Jul 2023 09:04

Like it so far. It should really do the job for dog hair.

Verified Buyer
Scotty Mosciski
21 Jul 2023 08:55

Well I was looking at seat protectors for a while; due to having leather seat. I looked at many. finally decided to get this one. It has a thicker material, is waterproof, has the size that come up that cover the door plus the zippers ,has pockets on the inside and so much more. I was questioning if the material was going to be thick enough and it is !! I’m very happy with this purchase!!!! most definitely I will recommend to anybody else who has an animal or even children for backseat cover for just seat protection. Wish it came in a different color but other than that I have no complaints. This is a MUST HAVE ! Don’t think twice about it.

Verified Buyer
Osborne Collins
20 Jul 2023 09:03

Great purchase

Verified Buyer
Vida Stracke
17 Jul 2023 08:45

Super easy to install and is just as described. Going to save the interior of my car!

Verified Buyer
Julius Marvin
15 Jul 2023 08:59

Does a great job of creating a spot in the backseat for my dog. Keeps dog hair and damage off the interior. Seems to be high quality and has help up perfectly. 5/5

Verified Buyer
Narciso Metz
14 Jul 2023 08:49

If you have dogs, you need this. It saves your backseat from damage, including scratches, drool, other liquids, etc. Its so easy to install - just 4 buckles - and it’s easy to clean. It really does resist liquids and keeps your seats dry. I can’t say enough good things. You won’t regret this purchase.

Verified Buyer
Loy Altenwerth
12 Jul 2023 08:51

This is a great product for our rambunctious dog. Took it out of the bag and in a few easy steps it was installed. I just adjusted the straps on the head rests so they were even and no dips between seat to back of the seats and we were in business. The opening to the seat belt mechanism made it a breeze to attach the included strap to to him for his safety. This seat cover is such a nice addition to my truck an it looks good in it. Best choice I could have made, surpasses my wife’s seat cover for her SUV in every way. Now she wants one👍

Verified Buyer
Keira Kovacek
10 Jul 2023 08:59

i've got two words: extra storage!

Verified Buyer
Katrina Rath
8 Jul 2023 08:41

Bought this for our 2 fur babies. It fit perfectly in the back seat of our full size Chevy Silverado. Kept them in the back seat while protecting the leather seats and kept them out of the floorboards.

Verified Buyer
Dessie Jerde
7 Jul 2023 08:56

What a great product this is, it was an easy installation into the backseat. The material is rugged and it’s well built. After picking our 90 pound grand puppy up he just settles down and takes a nap vs being jostled around the back seat trying to remain balanced while seated which is not easy with acceleration and braking. A distracted driver was pulling out of a driveway onto the road without stopping, nearly T-Boning us sending our puppy flying to the floor, thankfully he was not injured; I purchased this hammock the same day. I recommend it to everyone who inquires about it. It is easy to vacuum and quite simple to fold up and put away in the trunk.I would purchase this again!

Verified Buyer
Darren Corkery
5 Jul 2023 08:43

I love this product!

Verified Buyer
Julio Maggio
3 Jul 2023 08:44

We board dogs at our home and every day I pick up an older small dog. I'm always afraid he'll roll off the back seat if I stop short. No worries now. It also does a great job protecting my leather seats. I don't run the sides up but could. Instead I lay it over the ends completely protecting my seat. It's also very versatile in that I can I can cover part or all of the cargo area when I go to the big box store or just use it for my front passenger seat although I haven't used it there. I have a 2016 RAV4 Limited and it fits perfectly.

Verified Buyer
Jayson Marquardt
1 Jul 2023 09:00

Easy to install in my Mazda CX-5. I use it frequently with a Belgian Malinois. Highly recommended

Verified Buyer
Diana Jerde
30 Jun 2023 09:07

I really love this call protective seat cover it was easy to install and water resistant easy to clean and my dog absolutely loves it Plus it has nice big pockets to put water bottles and collapsible bowl. I would definitely recommend this. It was worth the price.

Verified Buyer
Claude Sawayn
30 Jun 2023 08:50

My dog loved this product and was comfy for a 2 day drive

Verified Buyer
Sabryna Metz
27 Jun 2023 13:22

Just got my Travel Buddy II Dog Hammock from Owleys and couldn't be more pleased! It's a step up from the original model, having a better zipper design and handles for carrying. The installation was surprisingly easy, and I love how it creates a barrier that discourages my adventurous Beagle from trying to leap into the front seat. The quality is top-notch as always, and the waterproof material seems to be better to stand up to muddy paws and wet fur. It's clear that the folks at Owleys understand what dog owners need. Travel Buddy II gets five stars from me 👍

Verified Buyer
Jedediah Jacobs
27 Jun 2023 08:56

I purchased this product because I was looking for a sturdy cover and I got it! The dogs fit comfortably and it is easy to clean. I recommend this product.

Verified Buyer
Marge Krajcik
26 Jun 2023 09:06

I absolutely hate dog hair in my car but I love bringing my dogs with me. I have the luxury to bring my dogs to work. I have a large bloodhound and a small English bulldog. Seat covers definitely get used regularly and are sort of a permanent accessory in my car. I have bought at least a dozen of these and this one is by far my favorite. It fits perfectly on the seat. It has door protectors. It's made of heavy duty material. I love the pockets to store leashes and other items that I might take with the dogs. Dog hair easily washes off of it and I do wash this thing weekly. From one pet parent to another, I am very happy with this product.

Verified Buyer
Mattie Kris
26 Jun 2023 08:42

Was easy to put in, works great, love it!

Verified Buyer
Marco Schulist
25 Jun 2023 09:02

A decent product at a good price point. My dog and I both feel better having this in the car lol

Verified Buyer
Kimberly Hilpert
24 Jun 2023 09:02

I have two large hound dogs and this does a great job keeping them in the back seat of my car and keeping it clean. I’ve had one of my dogs get car sick and I was able to hose off the mess and hang to dry and have it back in my car the next day. Highly recommend for anyone with a puppy

Verified Buyer
Stacey Upton
1 May 2023 20:49

I bought this new dog car hammock as a replacement for my old owleys hammock that I have been using for a year. My Labrador got used to the old one so I really hoped there’ll be no problems with the Mark II. And so far, I am impressed with the quality of the product. I appreciated that now there are three headrest attachments and not two, although it’s a pity that this new version doesn’t have seat anchors. But despite this, this hammock is also snug and secure, it doesn't slip under my dog on the go. A printed instruction on how to fold the hammock as pictured would also be quite helpful.

Verified Buyer
Brayan Mraz
24 Apr 2023 20:54

I bought this car dog hammock in February and now I can honestly say that I've found the perfect solution for rides with my dog. The hammock itself is well-crafted and made from high-quality, water-resistant material. It provides excellent protection for my seat upholstery and is very easy to clean. What sets this travel buddy car hammock apart from other similar products is its cute, yet thoughtful design. The built-in storage pockets turned out to be very convenient for storing my dog's leash, toys, and treats, making it easier to keep everything organized during our trips. I'm thrilled with my purchase and highly recommend this car hammock to any dog owner 👍

Verified Buyer
Moriah Huels
22 Apr 2023 20:55

The metal buckles add an extra layer of stability that I appreciate.

Verified Buyer
Cesar Hoppe
15 Apr 2023 21:01

I received this car seat dog hammock as a gift a few weeks ago. And I LOVE it!!! It fits my car seats just perfectly. The hammock is also crafted from a sturdy, waterproof material, and the side panels have solid inserts inside. It seems to be really durable and and I hope it’ll work well to withstand the wear and tear from my energetic dog!! One feature I particularly appreciate is the anti-slip bottom layer, which ensures that my dog remains stable and secure during our road trips. All in all, great product that worth the money! Glad that I received it as a gift though because the price is too high for me lol

Verified Buyer
Mona Sanford
9 Apr 2023 20:53

Why is there no instructions on how to fold? The quality is good

Verified Buyer
Ines Mitchell
4 Apr 2023 20:51

Hello everyone, I ordered this dog car hammock with sides to keep my backseat clean, and I am incredibly impressed with its quality. The hammock is made of sturdy fabric that provides a comfortable place for my Husky to sit while also protecting my car seats from dirt and scratches. The hammock is easy to install and fold, and it stays securely in place while driving. And it looks SO pretty in my car interior !! Thank you for the product and I can (and will) highly recommend it to my friends 😊😊

Verified Buyer
Kolby Gaylord
30 Mar 2023 20:48

Love my new Travel Buddy car dog hammock, it’s cute, durable and well-made:) My pup seems to like it too. I'd definitely recommend it to others.

Verified Buyer
Cordie Lowe
24 Mar 2023 18:43

I upgraded to this new Travel Buddy Mk. II and I'm glad I did. As someone who's constantly on-the-go, I was impressed with the new portable design. It's compact, lightweight and fits easily in my bag. I loved that there are now three straps on the back and they fit perfectly. Overall the design and size are the same as the first Travel Buddy I purchased a year ago and it works great for me. I'm extremely satisfied with my purchase and would highly recommend this hammock to anyone looking for a durable car cover!

Verified Buyer
Frida Tremblay
23 Mar 2023 17:55

🤎 happy with my purchase thank you 🤎

Verified Buyer
Reggie Halvorson
19 Mar 2023 18:49

This hammock fits beautifully in my 2016 Honda accord. The material is top notch. The zippers are well sewn in and work perfectly with no issues. I did find one flaw though. The side panels that give you access to the door to enter should have been sown in the center and have a zipper installed on each side. This way it is protecting the side seat area. Having only one single zipper is frankly dumb. But I love your inclosed design idea. It’s just not perfect! When you upgrade with my idea you can just send me a new one and will call it even. Dg Wilson

Verified Buyer
Urban Beier
11 Mar 2023 20:46

doesn't fit my car well looks cute though

Verified Buyer
Sterling Schmidt
9 Mar 2023 20:46

As an owner of a Husky, I've struggled to find the perfect solution for my girls’ car travel comfort that can also keep my interior clean. After trying various seat covers, I came across this Travel Buddy dog car hammock and decided to give it a try. I'm thrilled to report that this product has exceeded all of my expectations! Firstly, the hammock's design is ingenious. It creates a cozy and secure place for my dog while also protecting the whole seatback area, including the seats, floor, and doors. The material is not only durable and waterproof but it also features a non-slip bottom, so my dog doesn't slide around during our drives. Moreover, the installation process was a breeze, the straps easily secured the hammock in place. So this owleys’ travel buddy has truly been a game-changer for us, and I couldn't be happier with my purchase! Thank you!

Verified Buyer
Lucinda Emmerich
5 Mar 2023 20:58

this thing never slips even on bumpy rides.

Verified Buyer
Rubie Schowalter
1 Mar 2023 20:59

I'm happy with this pet cover! It's made my life so much easier when I travel with my terriers.Highly recommend!

Verified Buyer
Jayda Baumbach
26 Feb 2023 20:44

I recently purchased this Travel Buddy dog car hammock for my BMW and I couldn't be more pleased with my purchase. It seems to be very durable and looks really nice in my car interior. And it works just great to protect my car seats from any messes my dogs may create! It is also foldable and portable with two carrying handles, making it easy to store and take on the go. Overall, I think that this Travel Buddy car hammock is an excellent investment for any dog owner who loves to travel with their pet(or pets).

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-25 Business days
Asia 5-20 Business days
Africa 5-25 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of tavren.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of tavren.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

back to top
Top

Shopping cart

×